Skip to main content

Create an Account

Creating a Commerce account is a simple process, but it is made up of several verification steps that you must complete in order to be able to use Mailjour to hire service providers. The whole process should take you no more than 15 minutes.

What do you need?​

  • A valid email address
  • A valid phone number
  • A valid ID or passport
  • A valid Credit Card (to pay for the services you hire)
  • A computer or mobile device with a camera (to complete ID verification)
caution

We may in some cases ask for proof of your commercial activity. You will need to provide us with any documents or evidence we request in order to use the platform.

Create an account step by step​

  1. Go to the Sign Up page. Select "Commerce" as account type, enter all the required information and click on "Create Account".

  2. You will receive an email with a link to verify your email address. Click on the link to verify your email address.

  3. Go to Sign in page and authenticate yourself with your username and password.

  4. Once logged in, you will be redirected to the onboarding page. Complete all the required information until you see the "SAVE PROFILE" button is enabled and there are no yellow warnings."

    • Identity: You must verify your identity by uploading a photo of you and your ID or passport, through the service provided by Veriff®. Just click on "Verify Identity" and follow the instructions.
    • Email: You must verify your email address by clicking on the link you received in your email. If you have not received it, just click on "Verify Email" and follow the instructions. If you have already verified your email address, you will see a green check mark next to the "Verify Email" button. If you have already verified your email address, but you don't see the green tag, refresh the page (you'll be asked to sign-in again).
    • Phone: To verify your phone number, just click on "Verify Phone" and follow the instructions. A verification code will be sent to your phone number via SMS. Enter the code and click on "Verify Phone". NOTE: Do not refresh the page after phone verification, you must save your profile in order to save your verified phone. If you refresh the page by mistake, just perform a new phone verification.
    • Default Payment Method: You must add a default payment method to be able to pay for the services you hire. Click on "Add Card" and follow the instructions. Once you have added a payment method, you will see a green check mark next to the "Default Payment Method" button.
    • Public Name: Enter your public name that will be displayed to your customers in your public profile. You can change it later.
    • Once you have completed all the required information, click on "SAVE PROFILE" to save your profile and activate your account.

Do you need help?​

If you need help, please contact us at support@mailjour.com or use the chat widget on the bottom right corner of the web app (every day 8:00 - 23:00).