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Why Mailjour is different from other platforms

· 3 min read
Mailjour Team
Documentation Maintainers

Mailjour is a platform designed to connect customers with parcel and delivery service providers, while enabling the access to a set of tools that allow providers to manage their services from hiring to delivery.

Mailjour is divided into two service units. On the one hand, we offer a Marketplace, where customers, including businesses, can find and connect directly with parcel and delivery service providers, in a free and democratic way, so that all participants can decide on the terms and conditions of the service they receive or offer. On the other hand a SaaS (Software As A Service) tool that allows providers to offer high-level services, such as parcel tracking, customer communication channels, optimisation and organisation of pick-up and delivery routes, invoicing, payments and more.

What makes Mailjour different?

  • We don't define the price of your services, you do.
  • We don't define the conditions of your services, you do.
  • We don't define the level of service you offer, you do.
  • We don't organize your routes, work schedule or priorities, you do.
  • We don't sell food or any other products, we only facilitate the sending and delivery of parcels in an open and democratising environment.
  • You keep up to 94% of the cost of the service. The rest goes to our commissions and payment processing fees.

OK, but what do you offer?

  • A network of businesses and customers in need of parcel and delivery services.
  • A set of tools to manage and professionalize your services from hiring to delivery, including a mobile app, a web app, payment gateways, tracking, scheduling, route optimization, private communication channels, automation tools and much more.
  • Coverage for damage and loss in the event of an accident (only providers with Pro subscription in Spain).
  • Basic tax and labour consultancy (only Spain, Chile and Estonia) so you can start your business.

What all this mean to providers?

  • You can earn up to 40% more than a conventional delivery platform.
  • You don't have to spend a huge amount of time and money on customer acquisition.
  • You will not have to pay for service management tools. Mailjour includes everything you need to run your service professionally.
  • You will be able to access discounts on van hire and professional equipment.
  • You won't have to pay for a website, Mailjour gives you a public profile that you can share with potential customers.

What all this mean to customers?

  • You can find the best service at the best price.
  • You can choose the provider that best suits your needs.
  • You can integrate Mailjour in your website or online store.
  • You can communicate directly with your provider.
  • You can pay for your services securely and easily.
  • You can rate your provider and help other customers make the right choice.
  • You can access a wide range of tailored services, from parcel delivery to home delivery of food, flowers, groceries, etc.

Sign up today, free of charge and without any obligation, and access a new way of doing business.

Do you have any questions or comments? Write to us at hello@mailjour.com. We will be happy to help you.